INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What types of pet products do you offer?
We specialize in a full range of pet food and supplies, including premium dog food, cat food, functional treats, and eco-friendly cat litter. We support both standard retail products and customized OEM/ODM orders for different markets.
Do you provide OEM/ODM customization services?
Yes. We offer one-stop OEM/ODM solutions, including custom formulas, packaging design, labeling, and private branding. Our R&D team can develop products tailored to your target pet breeds, regional nutritional standards, and market positioning.
What is your MOQ (Minimum Order Quantity)?
Our MOQ varies by product type. For standard stock pet food, the MOQ is flexible to support small test orders. For OEM/ODM customized products, we can discuss flexible quantities based on your specific requirements. Contact us for a detailed quotation.
How do you ensure product quality and safety?
All our pet food and supplies are produced in GMP-standard workshops with strict quality control processes. Every batch undergoes raw material inspection, production monitoring, and finished product testing to meet international safety standards. We also provide complete quality documents for export.
What is your delivery time and shipping terms?
For standard stock orders, delivery takes about 7-15 working days. For customized OEM orders, the production cycle is 25-45 days depending on the order quantity. We support multiple shipping terms including FOB, CIF, and DDP, and can arrange global delivery to most ports.
INFORMATION ABOUT US
